FAQ

1. What makes Beneluxor products unique?

At Beneluxor, we combine luxury, science, and nature to create skincare that’s both effective and elegant. Our formulas feature premium, skin-loving ingredients that nourish, hydrate, and restore your natural glow — all while being cruelty-free and eco-conscious.

2. Are Beneluxor products cruelty-free and vegan?

Yes! All Beneluxor products are 100% cruelty-free, and many are vegan-friendly. We never test on animals and are committed to ethical, sustainable sourcing.

3. How can I find the right products for my skin type?

We offer personalized skincare guidance to help you build a routine tailored to your needs. Explore our collections or contact us through our Contact Page for a free consultation.

4. How do I place an order?

Simply browse our store, add your favorite products to your cart, and proceed to checkout. You can pay securely using credit/debit cards, PayPal, or other supported payment options.

5. How long does shipping take?

Orders are processed within 1–2 business days. Delivery time depends on your location:
• Domestic: 3–5 business days
• International: 7–14 business days
You’ll receive tracking details once your order ships.

6. What is your return policy?

You may return unopened and unused items within 14 days of delivery for a full refund or exchange. Please see our Return Policy for more information.

7. How can I contact Beneluxor?

We’d love to hear from you! Reach us via:
📧 support@beneluxor.com
📱 Contact form available on our Contact Us page.
Our team typically responds within 24–48 hours.

8. Do you offer discounts or promotions?

Yes! Subscribe to our Beneluxor Beauty Newsletter for exclusive offers, early access to new arrivals, and expert skincare tips.

9. Are your products safe for sensitive skin?

Absolutely. Our formulas are dermatologist-tested, gentle, and free from harsh chemicals like parabens, sulfates, and artificial fragrances. We still recommend a small patch test before use.

10. Do you offer gift options?

Yes! Choose gift packaging at checkout or explore our Beneluxor Gift Sets, beautifully curated for any occasion.

Free shipping


At Beneluxor, we believe beauty should arrive with elegance and care.
We’re proud to offer free shipping on all orders over $50

Customer service

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Secure payment

Shop confidently with Beneluxor, we accept Visa, MasterCard, American Express, PayPal, Apple Pay, and Google Pay. All transactions are secure and encrypted for your peace of mind.